Luxury in the City| Tayloremade LLC

Effective Date: October 16, 2026

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1. Acceptance of Terms

Welcome to Luxury in the City, operated by Tayloremade LLC

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By accessing our website, submitting an inquiry, requesting a quote, communicating with our team, or using our online services, you agree to these Terms & Conditions.

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These Terms govern general website usage, inquiries, and communications with Luxury in the City. Confirmed reservations and property stays may be subject to additional rental agreements, booking terms, house rules, and applicable platform policies.

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2. Our Services

Luxury in the City is a private estate located in Charlotte, NC, offering accommodations for group stays, corporate retreats, family gatherings, wellness retreats, and other approved group experiences.

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Information provided on our website, including property descriptions, amenities, accommodations, availability, and pricing, is subject to change. Submitting an inquiry or requesting a quote does not guarantee availability or confirm a reservation.
 

3. Reservations and Payments

Reservations are subject to availability, applicable booking requirements, and confirmation by Luxury in the City.

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Rates, deposits, payment schedules, cancellation policies, and other booking conditions will be provided through the applicable quote, reservation agreement, or booking platform.

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Guests are responsible for reviewing and agreeing to the applicable reservation terms before confirming a booking.

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4. Property Use and Guest Responsibilities

Guests are expected to use the property responsibly and comply with the applicable rental agreement and house rules.

Certain gatherings, events, and activities may require advance approval, additional fees, insurance, or vendor documentation.

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The terms governing maximum occupancy, visitors, parking, quiet hours, property access, and other operational requirements will be communicated through the applicable booking agreement and guest instructions.

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5. Communications and SMS Messaging Terms

By voluntarily opting in to SMS communications from Luxury in the City operated by Tayloremade LLC, you agree to receive text messages consistent with the type of consent you have provided.

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Program Name: Luxury in the City SMS Communications

Program Description:

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Our SMS messaging program provides information to guests and prospective guests regarding property inquiries, reservations, booking updates, guest services, and other Luxury in the City communications.

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Depending on your consent preferences, messages may include:

Informational and Service Messages

• Responses to property inquiries

• Reservation confirmations and reminders

• Booking and payment-related updates

• Check-in and check-out instructions

• Property access information

• Guest assistance and service communications

• Event and retreat coordination

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Marketing and Promotional Messages

For individuals who separately consent to marketing communications, messages may include:

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• Property availability announcements

• Special offers and promotions

• Retreat and event opportunities

• Seasonal announcements

• Follow-up marketing communications

 

Message Frequency

Message frequency varies depending on your inquiry, reservation activity, and communication preferences.

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Message and Data Rates

Message and data rates may apply according to your mobile carrier's plan.

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Opt-Out Instructions

You can cancel the SMS service at any time by replying STOP to any text message received from Luxury in the City.

After you send STOP, you will receive a confirmation message acknowledging your unsubscribe request. You will no longer receive messages through the opted-out SMS program unless you opt in again.

To rejoin, you may sign up again through an available opt-in method.

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Customer Support

For assistance with our SMS messaging program, reply HELP to any message or contact  Luxury in the City directly using the contact information listed below.

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Carrier Disclaimer

Wireless carriers are not liable for delayed or undelivered messages.

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Consent

Providing your phone number alone does not automatically enroll you in promotional SMS messaging.

Consent to receive marketing text messages is optional and is not a condition of making a purchase, submitting an inquiry, or booking accommodations.

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Privacy

Your mobile information and SMS consent will not be shared with third parties or affiliates for their marketing or promotional purposes.

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For additional details regarding the collection and protection of your information, please review our Privacy Policy at:

charlottevacationrental.com/privacy

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6. Email and Other Electronic Communications

By contacting Luxury in the City electronically, you agree that we may respond using the contact information you provide for purposes related to your inquiry or reservation.

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Promotional email communications will include an unsubscribe option where required.

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You are responsible for providing accurate contact information so that we can respond to inquiries and deliver relevant reservation communications.

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7. Website Content and Intellectual Property

All original content on the Luxury in the City website, including written descriptions, photography, branding, logos, graphics, and other materials, is owned by or licensed to Luxury in the City or Tayloremade LLC unless otherwise stated.

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Content may not be copied, reproduced, distributed, or used for commercial purposes without prior written permission.

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8. Website Accuracy and Availability

We make reasonable efforts to provide accurate and current information on our website.

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However, we do not guarantee that all descriptions, rates, amenities, availability, or other information will be error-free or continuously updated.

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We reserve the right to correct inaccuracies and update information as necessary.

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9. Third-Party Platforms and Links

Our website may include links to external booking platforms, payment processors, or other services used in connection with our business.

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These platforms may have their own terms, privacy policies, and security practices.

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Luxury in the City is not responsible for the content or independent practices of websites or services that we do not control.

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10. Limitation of Liability

To the extent permitted by applicable law, Luxury in the City will not be liable for indirect, incidental, special, or consequential damages arising solely from the use of our website or electronic communication services.

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Nothing in these Terms limits liability that cannot legally be excluded.

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Liability related to a property reservation or stay will also be governed by the applicable rental agreement and law.

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11. Governing Law

These Terms & Conditions are governed by the laws of the State of North Carolina, United States, without regard to applicable conflict-of-law principles.

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12. Changes to Terms

Luxury in the City reserves the right to modify these Terms & Conditions periodically.

Updated terms will be posted on our website with a revised effective date.

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13. Contact Information

For questions regarding these Terms & Conditions, reservations, or SMS communications, please contact:

Luxury in the City

Operated by Tayloremade LLC

Charlotte, NC

Email: info@tayloremadellc.com

Website: www.charlottevacationrental.com